Marc Frankel

The basics of setting up, managing, and tweaking Ghosts

Configuring Ghosts

A Ghost is a customizable tool that automatically searches for and monitors specific content on social media platforms.

What's a Ghost?

A Ghost is the starting point for using PitchGhost, helping you discover content that's relevant to your business.

Automatic vs manual Ghosts

A goal tells your Ghost about the content you want it to look for and fetch from social media. Each Ghost on PitchGhost has its own goal. 

Ghost Goals

Under the hood your Ghosts use boolean search queries and advanced filters to find the precise content you want on social media

Search queries

The match threshold helps you control the relevancy of Finds your Ghost retrieves. 

Match threshold

Set up your scan frequency to work with your schedule

Scan frequency

You can customize the maximum number of Finds each Ghost will return per scan

Max Finds

On our Engage tier, you can opt-in for suggested draft responses to posts that are on-brand for your company and in-tune with the conversation

Auto-suggested responses

Your Ghosts can automatically scan for new content at regular intervals, or you can choose to manually initiate scans whenever you want

Automatic vs manual scans

Search for helpful guides and walkthroughs from the PitchGhost team

Back to the PitchGhost App

PitchGhost.com

The basics on how to setup and use PitchGhost

Getting Started

<p>Ghosts help you find posts and conversations on specific topics or containing certain keywords that matter to you or your business. They act like customizable search engines that automatically scan social media platforms. You can set how often they check a specific channel and how many posts they retrieve each time.</p><h2 id="zkf0b37ymmx" data-toc-id="zkf0b37ymmx">How Ghosts Work</h2><p>Every Ghost has its own settings page where you define what you want it to look for. You can describe your <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.notion.so/Setting-your-Ghost-s-goal-63b499f5064a43cb9e62a85ade07e1eb?pvs=21">goal</a> in simple terms, adding as much detail as you like.<br>Think of it like using ChatGPT: you explain what you need, and the system already knows your business context.<br>Each Ghost operates on a single social platform because each one has its own unique search rules and filters.</p>

<blockquote><p>A Ghost is an automation for a specific social medai channel. All plans come with unlimited Ghosts. Ghosts can be created in two ways: automatic and manual.</p></blockquote><h2 id="tsmzz8rraa3" data-toc-id="tsmzz8rraa3">Automatic Ghost Creation</h2><callout-component color="Accent"><p>✨<strong> Quick and easy</strong>: Creating a Ghost automatically is like using ChatGPT— just enter your goal, and it will generate the search criteria for you. You can always edit your Ghost later if needed.</p></callout-component><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/LrEMIlswe6s" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><p>Our automatic Ghosts are the way to go if you want to get started faster. The only input the Ghost needs from you in this method is your <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.notion.so/63b499f5064a43cb9e62a85ade07e1eb?pvs=21">goal</a>, which you can describe in simple terms.</p><p>Be as specific as you can, but know that the platform is already familiar with your business’s offerings. So for example, you can describe what type of audience you are looking for and the things they might talk about, but you do not need to describe what your business does.</p><ol><li><p><strong>Click on </strong><code>Ghosts</code><strong> from the left-hand side menu</strong></p></li><li><p><strong>Choose “Create a new Ghost”</strong></p></li><li><p><strong>Pick a platform and click </strong><code>Create</code></p></li><li><p><strong>Select </strong><code>Automatically</code></p></li><li><p><strong>Input your goal or use </strong><code>Try example goals</code><strong> to browse Ghost templates you can customize</strong></p></li><li><p><strong>Click </strong><code>Generate Ghost</code></p></li></ol><h2 id="bdbxso6aw34" data-toc-id="bdbxso6aw34">Manual Ghost creation</h2><callout-component color="Accent"><p>💪 <strong>Full control</strong>: Choose manual creation to set up your Ghost with custom search criteria and settings. This method gives you complete control to tailor the search automation exactly to your needs.</p></callout-component><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/PQaJWjRjIHA" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><p>If you feel confident creating prompts and advanced search queries, you can create a Ghost from scratch.</p><ol><li><p><strong>Go to </strong><code>Ghosts</code><strong> from the left-hand side menu</strong></p></li><li><p><strong>Click on “Create a new Ghost”</strong></p></li><li><p><strong>Decide upon a platform that you want to create a Ghost for, and click </strong><code>Create</code></p></li><li><p><strong>Choose </strong><code>Manually</code></p></li><li><p><strong>Fill out the detailed settings on the Ghost’s configuration page</strong></p></li></ol><p></p>

<blockquote><p>A goal is the main objective for what kind of you content you want a <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/f087cd3746364e5e93daefbc6db14548?pvs=25"><span>Ghost</span></a> to find for you.</p></blockquote><p>Crafting a clear goal is crucial. Describe what you need as if explaining to someone familiar with your industry but not your daily tasks. </p><callout-component color="Accent"><p>💡 Tip: write your goal as if you were communicating your strategy to an intern.</p></callout-component><h2 id="4lrp6yoc3po" data-toc-id="4lrp6yoc3po">Browse goal templates</h2><p>When in doubt, browse our templates when creating Ghosts automatically. They have already been optimized to be strong goals. You can click on any template, and fill out the blanks to customize it to your needs.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/DIV-gdRfqq0" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="355a3xef5af" data-toc-id="355a3xef5af">Writing your Ghost’s goal</h2><table style="minWidth: 356px"><colgroup><col style="width: 331px"><col></colgroup><tbody><tr><td colspan="1" rowspan="1" colwidth="331"><p><strong><mark data-color="rgba(220, 38, 38, 0.15)" style="background-color: rgba(220, 38, 38, 0.15); color: inherit">Bad goal examples</mark></strong></p></td><td colspan="1" rowspan="1"><p><strong><mark data-color="rgba(22, 163, 74, 0.15)" style="background-color: rgba(22, 163, 74, 0.15); color: inherit">Good goal examples</mark></strong></p></td></tr><tr><td colspan="1" rowspan="1" colwidth="331"><p>“AI marketing tools”</p></td><td colspan="1" rowspan="1"><p>“Find posts in which people are talking about the AI tools they use for marketing. These might include reviews, shout outs or negative experiences. I want to be able to suggest PitchGhost as a new marketing tool that they could try instead.”</p></td></tr><tr><td colspan="1" rowspan="1" colwidth="331"><p>“Find people talking about my competitors”</p></td><td colspan="1" rowspan="1"><p>“Find posts in which people are talking about my competitors, so I can monitor the sentiment amongst our shared target audience, and potentially pitch PitchGhost as an alternative or consideration. Some of my competitors include Mention and Sprout Social, but if you find any others that also provide social listening capabilities, include them as well.”</p></td></tr><tr><td colspan="1" rowspan="1" colwidth="331"><p>“Find customers for PitchGhost”</p></td><td colspan="1" rowspan="1"><p>“Find conversations that would be good sales opportunities for PitchGhost. Our ICP includes growth marketers, content marketers and salespeople who are interested in growth hacking or leveraging social media for revenue growth and brand awareness. An example of a good conversation that I would like to be a part of could be of a marketer saying they have found a lot of success using LinkedIn to boost meetings booked. Do not show me posts from my competitors, or people praising my competitors.</p></td></tr></tbody></table><p></p>

<blockquote><p>Each <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/f087cd3746364e5e93daefbc6db14548?pvs=25"><span>Ghost</span></a> you create on PitchGhost has its own unique settings, which you can configure and customize. Your Ghosts rely on your <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/63b499f5064a43cb9e62a85ade07e1eb?pvs=25"><span>goal</span></a> and search queries to understand what kind of content you are seeking.</p></blockquote><h2 id="l7qszo0tpyd" data-toc-id="l7qszo0tpyd">Understanding search queries</h2><p>Search queries help your Ghost find precise content. Your Ghost's goal defines your overall target, so ensure it's clear and aligns with your objectives. Think of the goal as the big picture, and the search queries as specific words and phrases that good <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.notion.so/What-are-Finds-33e82886bfaa4de78d6d5c0e46edf66d?pvs=21">Finds</a> should include.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937e8d-37b7-7775-bc9f-a3e1b1a72c28.png" data-width="100%" data-align="center"><h2 id="ls54a4rexab" data-toc-id="ls54a4rexab">Editing queries</h2><p>Whether your Ghost was created automatically or manually, we recommend you review and refine the search queries to ensure they reflect your business’s needs.</p><h3 id="rb8w6ly67tb" data-toc-id="rb8w6ly67tb">Syntax and formatting</h3><p><em>Each platform</em> has its own specific formatting rules. Be sure to click the <code>Syntax</code> button in your Ghost's settings to see options tailored to each social media platform. However, there are a few common operators you can use across most Ghosts:</p><ul><li><p><strong>"OR" operator</strong>: Include an uppercase "OR" between keywords to expand your search. For example, if you’re looking for posts about marketing <strong><em>or</em></strong> advertising, your query could be: <code>marketing OR advertising</code>. This means the post needs to include at least one of those words.</p></li><li><p><strong>Parentheses usage</strong>: Use parentheses to group multiple optional terms with a mandatory term, enhancing focus. For example, <code>marketing (software OR tools OR platform)</code> ensures that posts must contain "marketing" <em>and</em> at least one of the terms inside the parentheses.</p></li><li><p><strong>Quotation marks</strong>: Place exact phrases inside quotation marks to narrow your search to specific phrases. For instance, <code>"AirBnB alternative"</code> will only find posts that contain both of these words in that exact order.</p></li><li><p><strong>“AND” operator:</strong> It’s important to call out there is no AND operator. An AND is simply implied between every keyword. For example, the search query <code>marketing advertising</code> looks for content with <em>both</em> keywords, no AND required.</p></li></ul><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/n5gOO8QF4co" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h3 id="ytr5kifc51x" data-toc-id="ytr5kifc51x">Estimator tool</h3><p>The 'Estimator' tool lets you see how many items match the keywords and phrases in your search queries, in a given week. This immediate feedback lets you adjust your queries — if a query is too broad or too narrow, you can modify it on the spot to better match your desired Finds.</p><p>For example, if a query shows zero estimated results, you might broaden your search terms to find more content.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/d-0lAEZpQEk" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h3 id="d3m2lfko2es" data-toc-id="d3m2lfko2es">Removing search queries</h3><p>You can delete any search query by clicking on the red trashcan button next to each search query. <strong>You must have at least one search query per Ghost.</strong></p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/fbnGBgtFW88" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="ary15cex3r7" data-toc-id="ary15cex3r7">Adding advanced filters to your search queries</h2><p>You can add additional advanced filters to your search queries to narrow down your results.</p><ul><li><p><strong>Global filters</strong>: Look for the 🌐 'Global Filters' button, which is found near the top right-hand side, under platform-specific settings. This allows you to set parameters that apply to <em>every</em> query for the Ghost.</p></li><li><p><strong>Query-specific filters</strong>: For more targeted adjustments, each search query also has its own 'Filters' button right next to it. Clicking this lets you apply specific criteria just to that query, perfect for honing in on precise data. <strong>Filters set on an individual query will override a global filter.</strong></p></li></ul><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/jGn5EY7AlvQ" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><p></p>

<blockquote><p>Each <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.notion.so/What-is-a-Ghost-f087cd3746364e5e93daefbc6db14548?pvs=21">Ghost</a> has it’s own match threshold, located within its settings page. This tool instructs your Ghost how confident you want it to be about the relevancy of the content to your <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.notion.so/Setting-your-Ghost-s-goal-63b499f5064a43cb9e62a85ade07e1eb?pvs=21">goal</a>.</p></blockquote><h2 id="yxs2o8si6lw" data-toc-id="yxs2o8si6lw">Match threshold guidelines</h2><ul><li><p>Slide it higher to prioritize accuracy and relevance, ensuring that the content closely matches your specified goal.</p></li><li><p>If you're looking to explore a broader range of content, even if it's not a perfect match, lower the threshold. This allows you to receive more posts but with varying relevance.</p></li><li><p><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.notion.so/Play-with-the-match-threshold-1136c9a0aa14806082adf4ee36978b1e?pvs=21">Browse suggestions</a> for when it is recommended to experiment with the match threshold feature.</p></li></ul><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/L20setTjvIM" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="8l275bfdltq" data-toc-id="8l275bfdltq">When to increase the threshold</h2><callout-component color="Accent"><p><span>🎯 Increasing your match threshold tells your Ghost that you prefer extremely high quality, over mostly relevant quantity.</span></p></callout-component><ul><li><p>You have improved your goal but are still receiving too many irrelevant Finds</p></li><li><p>You're seeking niche content or have strict requirements</p></li><li><p>You want to focus on a hyper-specific audience</p></li></ul><h2 id="qddkezbc85m" data-toc-id="qddkezbc85m">When to decrease the threshold</h2><callout-component color="Accent"><p><span style="font-size: 1em; font-family: Apple\ Color\ Emoji, Segoe\ UI\ Emoji, Segoe\ UI\ Symbol">🔊</span><span> Reducing your match threshold tells your Ghost that you would like your Finds to look through a broader audience that matches your goal.</span></p></callout-component><ul><li><p>You've set your max Finds per scan higher or unlimited, but want even more content</p></li><li><p>You wish to engage with a wider range of audiences</p></li><li><p>Multiple types of people or companies discuss the topics you're targeting</p></li></ul><p></p>

<blockquote><p>You can customize how frequently you want your <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/f087cd3746364e5e93daefbc6db14548?pvs=25"><span>Ghost</span></a> to scan social media platforms for content</p></blockquote><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937e9f-f407-7974-803e-c95f5ed04470.png" data-width="100%" data-align="center"><callout-component color="Accent"><p>🕑 <span>Ghosts scan once a day by default if you turn on auto-scanning, but you can set them to scan as often as every hour or as infrequently as every 7 days.</span></p></callout-component><ul><li><p><strong>Adjust timing:</strong> Set a custom schedule for how often scans take place.</p></li><li><p><strong>Daily check-ins:</strong> Common to set scans once a day for routine updates and outreach.</p></li><li><p><strong>Independent of Find volume:</strong> Frequency only affects how often scans take place, not the quantity or volume of Finds you will receive.</p></li><li><p><strong>Auto-scanning:</strong> Enable to run scans automatically at the chosen interval.</p></li><li><p><strong>Initial scan:</strong> Looks back at content from the past 3 days; subsequent scans only find new content since the last scan.</p></li></ul><p></p>

<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ea2-c2d7-720b-aaf4-45d4903aae48.png" data-width="100%" data-align="center"><ul><li><p><strong>Limit Finds:</strong> Choose the maximum number of content items received per scan (e.g., 35). In this example, your Ghost will return the “best” 35 of the matching Finds.</p></li><li><p><strong>Manage response load:</strong> Prevents receiving more content items than you can handle.</p></li></ul><callout-component color="Accent"><p>💡 <strong>TIP </strong>Set max Finds to 0 for no cap on the number of content items retrieve</p></callout-component><p></p>

<callout-component color="Accent"><p>⚠️ The ability to receive auto-generated suggested responses to content your <span>Ghosts</span> find is only available on the <strong>Engage</strong> tier</p></callout-component><p>Auto-generated draft responses help speed up your social media outreach. For each piece of content your Ghosts find, the system automatically creates a <em>suggested</em> response that is ready to go.</p><p>These responses are <strong>not</strong> automatically posted on your behalf. You have full control over whether to use the draft responses as they are or edit them.</p><h2 id="tdrae5rmszq" data-toc-id="tdrae5rmszq">Turn on/off suggested responses</h2><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ea8-9b1f-78f4-b85f-3605aee4c34a.png" data-width="100%" data-align="center"><h2 id="f2lkm3tw1so" data-toc-id="f2lkm3tw1so">Customize the tone</h2><p>You can tailor the tone of your automatically drafted responses for a more personalized touch. Each Ghost gives you the option to prompt how you want the response to sound.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ea9-83c0-7ec9-9e67-9dddb960ce2c.png" data-width="100%" data-align="center"><h2 id="o6xq035w06r" data-toc-id="o6xq035w06r">Regenerating suggested responses</h2><p>Draft responses are always editable, however, if you would like your Ghost to try again at regenerating the suggested response with some extra feedback you can use the regenerate action button 🔄</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/Qm-qjwYQaug" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="q344yt4my58" data-toc-id="q344yt4my58">Improving your suggested responses</h2><p>Whenever you edit a suggested draft response or write and publish a response through PitchGhost, you provide helpful training data to your Ghost. This helps it write better responses that match your writing style in the future.</p><p>For best results always respond through PitchGhost or make sure to mark your action as “taken manually” to make ensure your Ghost can learn from your style and tone. Even an action marked as “manually taken” provides your Ghost training data.</p><callout-component color="Accent"><p>⚠️ Suggested response training is Ghost specific, so each Ghost will grow to have its own unique voice and tone</p></callout-component><p></p>

<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eb0-ed7d-7fa9-89fa-7409c7896e26.png" data-width="100%" data-align="center"><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/R4Eqbl-ngwI" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="wrays184zad" data-toc-id="wrays184zad">Key differences between automatic and manual scans</h2><ul><li><p><strong>Automatic scanning:</strong> Set your Ghosts to automatically scan at regular intervals that you choose. This ensures continuous monitoring without manual intervention.</p></li><li><p><strong>Manual scanning:</strong> You can start a scan manually whenever needed. Particularly useful for one-off campaigns or searches.</p></li></ul><p></p>

How to manage and setup various levels of notifications for your Ghosts

Notifications

<callout-component color="Accent"><p>💡 Notifications are set up at an individual Ghost level</p></callout-component><h2 id="0xy30c6rzwp" data-toc-id="0xy30c6rzwp">Enable email notifications </h2><ol><li><p>Navigate to the Ghost tab → select your desired Ghost → Notifications</p></li><li><p>Enable email notifications</p></li><li><p>Add the email address you want to be notified at</p></li><li><p>Click save</p></li></ol><p></p>

How to manage getting email alerts from a Ghost

Email

<callout-component color="Accent"><p>⚠️ This feature requires our Engage subscription</p></callout-component><callout-component color="Accent"><p>💡 Notifications are set up at an individual Ghost level</p></callout-component><h2 id="0xy30c6rzwp" data-toc-id="0xy30c6rzwp">Enable Slack notifications</h2><ol><li><p>Navigate to the Ghost tab → select your desired Ghost → Notifications</p></li><li><p>Enable Slack notifications. You must have installed the <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIxMDI3MTI3IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Slack">@Slack</span> integration first.</p></li><li><p>Select your desired channel to be notified. <em>Hint</em>: if it’s a private channel you must first invite <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">@Pitchie</mark> to the channel.</p></li><li><p>Additionally, you should select if you want notifications group or an individual one for each Find. Be careful with choosing the non-grouped option as this can lead to a lot of messages at once being delivered to your slack</p></li><li><p>Finally hit save</p></li></ol><p></p>

How to manage getting Slack alerts from a Ghost

Slack

Best practices for getting the most from your PitchGhost Finds

Managing Finds

<h2 id="odzot4q8pff" data-toc-id="odzot4q8pff">Examples of Finds</h2><ul><li><p>Twitter (X) Finds - Tweets and replies</p></li><li><p>Reddit Finds - Posts and comments</p></li><li><p>Facebook Finds - Posts</p></li></ul><h2 id="12o2cdza31y" data-toc-id="12o2cdza31y">Is there a limit to my Finds?</h2><p>Both subscription plans on PitchGhost offer unlimited Finds. However, you can <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/b399578c079b4f3796da0810f0df5b40?pvs=25"><span>set a maximum limit</span></a> per Ghost to manage outreach effectively and prevent your account from getting swamped with Finds.</p><h2 id="ebqi786zwm3" data-toc-id="ebqi786zwm3">Where can I see my Finds?</h2><p>Select <strong><span style="font-size: 85%; font-family: SFMono-Regular, Menlo, Consolas, PT\ Mono, Liberation\ Mono, Courier, monospace">Finds</span></strong> from the navigation bar, located on the left hand side, when you are logged into your account.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eb7-2741-7ab0-8573-1b2a20f56599.png" data-width="100%" data-align="center"><p>You will now see all of your Finds in an inbox-style page. Click on any individual Find to open a full view of the content.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eb7-a3cd-7a2d-8868-c414874feda9.png" data-width="100%" data-align="center"><h2 id="pcwsmdi14q0" data-toc-id="pcwsmdi14q0">What about content that didn’t make the cut?</h2><p>Not all items make it directly to your Finds inbox. To review all the content your Ghost scanned through:</p><ul><li><p>Navigate to a Ghost and click on <code>Scans</code>.</p></li><li><p>Select any number under the <code>Scanned Items</code> column to see all posts and the reasons they were selected or not.</p></li></ul><p>This method ensures you're aware of all potential content, even those not initially highlighted.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eb8-ca39-7373-9298-0d05101751cd.png" data-width="100%" data-align="center"><p></p>

A Find refers to an individual piece of content that your Ghost has “found” for you on a give social media platform

What is a Find?

<h2 id="i3ss5e2dts2" data-toc-id="i3ss5e2dts2">How to export PitchGhost Finds</h2><ul><li><p>Go to your Finds inbox</p></li><li><p>Click on <code>Export Finds</code> (located on the top right-hand side of the screen)</p></li></ul><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ec8-6be0-7d06-ba05-8119347fbd0d.png" data-width="100%" data-align="center"><h3 id="zweqyrf7m0i" data-toc-id="zweqyrf7m0i">What info do exported Finds include?</h3><ul><li><p><strong>Find ID:</strong> Unique identifier for the Find.</p></li><li><p><strong>The text content:</strong> Actual text from the social media content.</p></li><li><p><strong>Social media platform:</strong> The platform where the content was found.</p></li><li><p><strong>Goal status:</strong> Current status of the goal associated with the Find.</p></li><li><p><strong>Find date:</strong> The date when the content was identified.</p></li><li><p><strong>Engagement status:</strong> Details of any interactions you took on the item.</p></li><li><p><strong>Notes:</strong> Any additional remarks or notes made on the Find.</p></li><li><p><strong>Link to content:</strong> Direct URL to the social media content.</p></li><li><p><strong>Link to poster's profile:</strong> URL to the social media profile of the individual or company who posted the content.</p></li><li><p><strong>Favorite status: </strong>Whether the Find has been starred</p></li><li><p><strong>Feedback rating:</strong> What feedback rating has been given to the find</p></li></ul><p></p>

PitchGhost allows you to export all your Finds as a CSV file for external review, CRM uploads, or further enrichment on other platforms

Exporting Finds

<blockquote><p>Your <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/33e82886bfaa4de78d6d5c0e46edf66d?pvs=25"><span>Finds</span></a> are stored in an email inbox-style page, which features several filters to streamline how you review and interact with the content collected by your <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/f087cd3746364e5e93daefbc6db14548?pvs=25"><span>Ghosts</span></a>.</p></blockquote><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/62wi3eON-iM" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><p>Click the <strong><span style="font-size: 85%; font-family: SFMono-Regular, Menlo, Consolas, PT\ Mono, Liberation\ Mono, Courier, monospace">Filter</span></strong> button located next to the search bar on the Finds page to view all available filters.</p><h3 id="q1iy4ysb21s" data-toc-id="q1iy4ysb21s">Available filters</h3><ul><li><p><strong>Ghosts:</strong> Select specific Ghosts to view Finds associated with them.</p></li><li><p><strong>Service:</strong> Organize Finds by the social media platform, such as LinkedIn, Reddit, or Twitter.</p></li><li><p><strong>Action status:</strong> For Engage tier users, filter posts based on interactions like likes, comments, or shares.</p></li><li><p><strong>Read status:</strong> Quickly sort through read or unread items; unread items are marked with a blue dot.</p></li><li><p><strong>Goal result:</strong> Filter content based on outcomes you've designated as Successful or Failed, depending on the KPIs you track.</p></li><li><p><strong>Favorited:</strong> Sort Finds based on whether they have been starred as favorites.</p></li><li><p><strong>Feedback rating:</strong> Organize Finds by the feedback ratings you’ve given them.</p></li><li><p><strong>Assigned to:</strong> For teams on the Engage plan, filter Finds by team member assignments to see who is handling what.</p></li></ul><p></p>

PitchGhost provides several powerful filters to find the Finds that matter most to you

Filtering Finds

<callout-component color="Accent"><p>⚠️ This feature is only available on our Engage plan</p></callout-component><h2 id="mtx5q2syl6f" data-toc-id="mtx5q2syl6f">How to assign a team member to a Find</h2><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ecd-d7a5-78a7-9189-f4b1ec82f0c1.png" data-width="100%" data-align="center"><ol><li><p><strong>Navigate to the </strong><code>Finds</code><strong> page on your PitchGhost dashboard.</strong></p></li><li><p><strong>Select the Find you want to assign.</strong></p></li><li><p><strong>Click on the </strong><code>person icon</code><strong> above the Find.</strong></p></li><li><p><strong>From the dropdown menu, choose the appropriate team member to assign the Find to.</strong></p></li></ol><p></p>

You can assign Finds to certain members on your team

Assigning Finds

<blockquote><p>Your feedback on <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/33e82886bfaa4de78d6d5c0e46edf66d?pvs=25"><span>Finds</span></a> helps train your <a target="_blank" rel="noopener noreferrer" class="notion-link-token notion-focusable-token notion-enable-hover link" href="/f087cd3746364e5e93daefbc6db14548?pvs=25"><span>Ghost</span></a>. Each rating improves its accuracy, delivering more relevant Finds tailored to your unique needs in the future.</p></blockquote><h2 id="x1518qo3io1" data-toc-id="x1518qo3io1"><strong>How to provide feedback</strong></h2><ol><li><p>Navigate to <code>Finds</code> from the left-hand side menu.</p></li><li><p>Click on the Find you want to give feedback on.</p></li><li><p>Click the smiley face button in the menu located above the content to rate it.</p></li><li><p>Explain what specifically about the post was useful or not, helping your Ghosts learn more effectively for future scans. The more explicit the better.</p></li></ol><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/1iCbTCgzzGE" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><callout-component color="Accent"><p>⚠️ Find training/feedback is applied on a per Ghost basis</p></callout-component><p></p>

PitchGhost evolves and improves with your feedback. Rating the Finds you receive will help your Ghost refine future Finds.

Improving your Finds

Everything you need to know about how to manage your PitchGhost company account

Company Settings

<blockquote><p>Keeping your business details current on PitchGhost is important to get the best results. When you first joined, PitchGhost looked at your website to learn about your business and writing style. This information helps your Ghosts understand your business better.</p></blockquote><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937f0a-61c0-7473-8c4b-3d0b72a51104.png" data-width="100%" data-align="center"><h2 id="x8l06xzm2pb" data-toc-id="x8l06xzm2pb">How to update business info</h2><ol><li><p>Navigate to <code>Company</code> → <code>Business info</code> on your dashboard.</p></li><li><p>Update the relevant fields under <code>Business description</code> and <code>Ideal customer</code><strong>.</strong></p></li><li><p>Click <code>Update info</code> to save changes.</p></li><li><p>If your website has been updated you should have PitchGhost scan your website again. Press <code>Redo company scan</code> for PitchGhost to rescan your site and update the contextual data.</p></li></ol><p></p>

Keep your business info up to date so that your Ghosts have the context they need about your company

Business info

<blockquote><p>Your PitchGhost subscription is super flexible, so you can always make changes to your plan as your business needs evolve.</p></blockquote><h2 id="e7s5seqoapr" data-toc-id="e7s5seqoapr">How to view or switch plans</h2><ol><li><p>Sign in to your PitchGhost account.</p></li><li><p>Go to the <code>Company</code> tab, then select <code>Subscription</code>.</p></li><li><p>Under <code>Plan details</code>, click <code>Change plan</code> to explore other options.</p></li><li><p>Choose <code>Switch</code> on the desired plan to make the change.</p></li></ol><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937f0c-5642-7a8a-be06-66e4c2d6266e.png" data-width="100%" data-align="center"><h2 id="5foizzmp7yt" data-toc-id="5foizzmp7yt"><strong>Billing adjustments when switching plans</strong></h2><p>Billing is adjusted immediately when you switch plans. For example, if you downgrade mid-month from a higher-cost plan to a lower-cost one, you'll pay the prorated difference immediately, which also resets your billing cycle to the switch date. If upgrading, you pay the difference, less any credit from your current plan's payment towards the new plan's cost.</p><h2 id="iml7olay882" data-toc-id="iml7olay882">Permission to make subscription changes</h2><p>Only team members with the permission level of “owner” have permission to make changes to your subscription.</p><h2 id="kys64zxt020" data-toc-id="kys64zxt020"><strong>Downgrading from the Engage to Find tier</strong></h2><p>Before downgrading, you must remove any team members and disable integrations as these features are not supported on the Find plan.</p><h2 id="10xptc3rq18" data-toc-id="10xptc3rq18">Shareable payment links</h2><p>If you need to have someone else in your company pay for your PitchGhost subscription, you can easily send them a payment link which they can use without creating a PitchGhost account.</p><ol><li><p>Log into your PitchGhost account.</p></li><li><p>Navigate to the <code>Company</code> tab on the left-hand menu.</p></li><li><p>Select <code>Subscription</code>.</p></li><li><p>Click on <code>Copy payment link</code> found in the 'Need a Payment Link?' section.</p></li></ol><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937f12-a297-79ec-a7bb-1c8f12a23715.png" data-width="100%" data-align="center"><p></p>

PitchGhost allows you to upgrade, downgrade, or cancel your subscription at any time

Manage your subscription

<callout-component color="Accent"><p>⚠️ This feature requires our Engage tier</p></callout-component><blockquote><p>you can add an unlimited number of team members to your PitchGhost account</p></blockquote><h2 id="zdld7z6pkpe" data-toc-id="zdld7z6pkpe">Adding team members</h2><ul><li><p>Navigate to <code>Company</code> and then <code>Members</code></p></li><li><p>Under <code>Invite members</code> input the email address of the person you want to add.</p></li></ul><p>Owners can adjust permissions for each team member by selecting options from a dropdown box next to the email address field.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/QS1fatz-NI0" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="y10eyz0p40w" data-toc-id="y10eyz0p40w">Removing team members</h2><p>Only owners and admins can remove team members. Locate the team member's row, click the three vertical dots, and select <code>Remove from company</code><strong>.</strong></p>

Customers on our Engage tier can add and manage team members on their PitchGhost account

Manage team members

Quick-start guides for each of our support PitchGhost platforms

Quick-start Guides

<blockquote><p>Create customized automations to retrieve content from Twitter (X) with PitchGhost’s Twitter (X) Ghosts.<strong> Available on all pricing plans.</strong></p></blockquote><h2 id="1isbf1kpsl1" data-toc-id="1isbf1kpsl1">Automatically finding Twitter (X) content with PitchGhost</h2><p>Target and discover specific Tweets automatically using PitchGhost's advanced search capabilities. Simply describe what you are looking for in your Ghost.</p><h2 id="fdtmedtkws3" data-toc-id="fdtmedtkws3">Engaging directly with Twitter (X) content from PitchGhost</h2><p>Level up your Twitter outreach strategy by responding directly from PitchGhost, available on our <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">Engage</mark> subscription. Connect your Twitter account(s) directly to PitchGhost to seamlessly interact with tweets, whether you want to reply, like, or quote tweet, DM, or send a follow request!</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ed6-af5a-750c-8e87-3ff54c3d1253.png" data-width="100%" data-align="center"><p>PitchGhost does not post automatically without your permission — it provides the Find (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyMzc3NjExIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="What is a Find?">@What is a Find?</span>), and you decide how and when to engage.</p><p>For those on our <mark data-color="rgba(202, 138, 4, 0.15)" style="background-color: rgba(202, 138, 4, 0.15); color: inherit">Find</mark> plan, you can still manually engage with content on Twitter itself.</p><h2 id="lewxfd1wot1" data-toc-id="lewxfd1wot1">Data included with our Twitter (X) Finds</h2><p>A Find from Twitter (X) comes with the public information available from each Tweet, including username, profile name, and the date posted.</p><h2 id="7yoz3b03100" data-toc-id="7yoz3b03100">How to get started with Twitter Ghosts</h2><h3 id="z1bfioibxs0" data-toc-id="z1bfioibxs0">Part 1: Create an account (Est 2 mins)</h3><p>Navigate to <a target="" rel="noopener noreferrer nofollow" class="link" href="https://app.pitchghost.com">PitchGhost</a> and enter your business’s website</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ed9-8944-778e-87e2-b558fd1480f3.png" data-width="100%" data-align="center"><p>PitchGhost will then begin scanning your website and building out a custom model to best find content for you and better match your brand’s tone of voice.</p><p>Once the scanning has finished make sure to double-check the analyzed info</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eda-c81c-7fdd-bc4f-103c2a7f5194.png" data-width="100%" data-align="center"><p>Finally, select the subscription that makes sense for your company. <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">All subscriptions come with a 7-day free trial.</mark></p><h3 id="syl27a4aoef" data-toc-id="syl27a4aoef">Part 2: Create a Twitter Ghost (Est 3 mins)</h3><p>Navigate to the Ghost tab → Create new Ghost → Tweet finder</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ede-1a9c-7daa-badd-1534a5e0691b.png" data-width="100%" data-align="center"><p>Select <strong>Automatically</strong> as the creation method. (For more info <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIzNzIyMDIxIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Automatic vs manual Ghosts">@Automatic vs manual Ghosts</span>)</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937edf-3893-734a-9046-2b566460ffd5.png" data-width="100%" data-align="center"><p>Write out a descriptive goal (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIwMDM0NzMyIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Ghost Goals">@Ghost Goals</span>) for the Ghost. The more descriptive the better.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ee0-3896-7c1a-9162-fbba671c49cd.png" data-width="100%" data-align="center"><p>Finally, hit <code>Generate Ghost</code> and double-check your generated search queries (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyOTc0NDQ5IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Search queries">@Search queries</span>). Once everything looks up to your stands go ahead and click <code>Save + Scan</code> on the top right and watch your Finds pour in daily. Easy!</p><p></p>

A quick guide to start automatically finding targeted social media content on Twitter (X), in under 5 min

Twitter (X)

<blockquote><p>Create customized automations to retrieve content from LinkedIn with PitchGhost’s LinkedIn Ghosts.<strong> Available on all pricing plans.</strong></p></blockquote><h2 id="0yc31s6iq32" data-toc-id="0yc31s6iq32">Automatically find LinkedIn content with PitchGhost</h2><p>Imagine being able to write a detailed paragraph in the search bar of LinkedIn to find exactly what you're looking for — that’s how simple it is to start finding content with your LinkedIn Ghosts.</p><h2 id="37c7zqcw545" data-toc-id="37c7zqcw545">Engaging with LinkedIn content directly from PitchGhost</h2><p>Level up your LinkedIn outreach strategy by responding directly from PitchGhost, available on our Engage subscription. Connect your LinkedIn account(s) directly to PitchGhost to seamlessly interact with posts, whether you want to comment, like, share, or send a connection request!</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ee7-1a5b-7953-ad86-b74d4269ecf0.png" data-width="100%" data-align="center"><p>You maintain full control: PitchGhost doesn't post automatically without your permission — it provides the Find (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyMzc3NjExIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="What is a Find?">@What is a Find?</span>), and you decide how and when to engage.</p><p>On the <mark data-color="rgba(234, 88, 12, 0.15)" style="background-color: rgba(234, 88, 12, 0.15); color: inherit">Find</mark> tier, you still get links to manually interact with LinkedIn content directly (just on LinkedIn versus from within your PitchGhost instance), ensuring that you never miss an opportunity to connect with relevant opportunities.</p><h2 id="o4mxqry3yt5" data-toc-id="o4mxqry3yt5">Data included with LinkedIn Finds</h2><p>A Find from LinkedIn comes with comprehensive information from each piece of content, including names, titles, and the entirety of the text and media elements.</p><h2 id="7yoz3b03100" data-toc-id="7yoz3b03100">How to get started with LinkedIn Ghosts</h2><h3 id="z1bfioibxs0" data-toc-id="z1bfioibxs0">Part 1: Create an account (Est 2 mins)</h3><p>Navigate to <a target="" rel="noopener noreferrer nofollow" class="link" href="https://app.pitchghost.com">PitchGhost</a> and enter your business’s website</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ed9-8944-778e-87e2-b558fd1480f3.png" data-width="100%" data-align="center"><p>PitchGhost will then begin scanning your website and building out a custom model to best find content for you and better match your brand’s tone of voice.</p><p>Once the scanning has finished make sure to double-check the analyzed info</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eda-c81c-7fdd-bc4f-103c2a7f5194.png" data-width="100%" data-align="center"><p>Finally, select the subscription that makes sense for your company. <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">All subscriptions come with a 7-day free trial.</mark></p><h3 id="syl27a4aoef" data-toc-id="syl27a4aoef">Part 2: Create a LinkedIn Ghost (Est 3 mins)</h3><p>Navigate to the Ghost tab → Create new Ghost → LinkedIn post finder</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ede-1a9c-7daa-badd-1534a5e0691b.png" data-width="100%" data-align="center"><p>Select <strong>Automatically</strong> as the creation method. (For more info <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIzNzIyMDIxIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Automatic vs manual Ghosts">@Automatic vs manual Ghosts</span>)</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937edf-3893-734a-9046-2b566460ffd5.png" data-width="100%" data-align="center"><p>Write out a descriptive goal (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIwMDM0NzMyIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Ghost Goals">@Ghost Goals</span>) for the Ghost. The more descriptive the better.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ee0-3896-7c1a-9162-fbba671c49cd.png" data-width="100%" data-align="center"><p>Finally, hit <code>Generate Ghost</code> and double-check your generated search queries (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyOTc0NDQ5IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Search queries">@Search queries</span>). Once everything looks up to your stands go ahead and click <code>Save + Scan</code> on the top right and watch your Finds pour in daily. Easy!</p>

A quick guide to start automatically finding targeted social media content on LinkedIn, in under 5 min

LinkedIn

<blockquote><p>Create customized automations to retrieve posts and comments from Reddit with PitchGhost’s Reddit Ghosts.<strong> Available on all pricing plans.</strong></p></blockquote><h2 id="1i4bzw15rkf" data-toc-id="1i4bzw15rkf">Automatically finding Reddit content with PitchGhost</h2><p>Target and discover specific Reddit content automatically using PitchGhost's advanced search capabilities. In simple terms, describe what you are looking for, no matter how niche or broad.</p><h2 id="l1m12olaqs8" data-toc-id="l1m12olaqs8">Engaging with Reddit content directly from PitchGhost</h2><p>Level up your Reddit outreach strategy by responding directly from PitchGhost, available on our <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">Engage</mark> subscription. Connect your Reddit account(s) directly to PitchGhost to seamlessly interact with posts and comments, whether you want to reply, like, or message the poster!</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eed-5d84-733a-88fa-ab3337130d17.png" data-width="100%" data-align="center"><p>PitchGhost does not post automatically without your permission — it provides the Find (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyMzc3NjExIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="What is a Find?">@What is a Find?</span>), and you decide how and when to engage.</p><p>For those on the <mark data-color="rgba(202, 138, 4, 0.15)" style="background-color: rgba(202, 138, 4, 0.15); color: inherit">Find</mark> plan, you can still manually engage with content on Reddit itself.</p><h2 id="5oa2wwqozq5" data-toc-id="5oa2wwqozq5">Data included with Reddit Finds</h2><p>A Find from Reddit comes with the public information available from each content, including username, metrics at the time of discovery, and the date posted.</p><h2 id="7yoz3b03100" data-toc-id="7yoz3b03100">How to get started with Reddit Ghosts</h2><h3 id="z1bfioibxs0" data-toc-id="z1bfioibxs0">Part 1: Create an account (Est 2 mins)</h3><p>Navigate to <a target="" rel="noopener noreferrer nofollow" class="link" href="https://app.pitchghost.com">PitchGhost</a> and enter your business’s website</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ed9-8944-778e-87e2-b558fd1480f3.png" data-width="100%" data-align="center"><p>PitchGhost will then begin scanning your website and building out a custom model to best find content for you and better match your brand’s tone of voice.</p><p>Once the scanning has finished make sure to double-check the analyzed info.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937eda-c81c-7fdd-bc4f-103c2a7f5194.png" data-width="100%" data-align="center"><p>Finally, select the subscription that makes sense for your company. <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">All subscriptions come with a 7-day free trial.</mark></p><h3 id="syl27a4aoef" data-toc-id="syl27a4aoef">Part 2: Create a Reddit Ghost (Est 3 mins)</h3><p>Navigate to the Ghost tab → Create new Ghost → Reddit content finder</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ede-1a9c-7daa-badd-1534a5e0691b.png" data-width="100%" data-align="center"><p>Select <strong>Automatically</strong> as the creation method. (For more info <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIzNzIyMDIxIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Automatic vs manual Ghosts">@Automatic vs manual Ghosts</span>)</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937edf-3893-734a-9046-2b566460ffd5.png" data-width="100%" data-align="center"><p>Write out a descriptive goal (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIwMDM0NzMyIiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Ghost Goals">@Ghost Goals</span>) for the Ghost. The more descriptive the better.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937ee0-3896-7c1a-9162-fbba671c49cd.png" data-width="100%" data-align="center"><p>Finally, hit <code>Generate Ghost</code> and double-check your generated search queries (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyOTc0NDQ5IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Search queries">@Search queries</span>). Once everything looks up to your stands go ahead and click <code>Save + Scan</code> on the top right and watch your Finds pour in daily. Easy!</p>

A quick guide to start automatically finding targeted social media content on Reddit, in under 5 min

Reddit

These are the supported social media platforms PitchGhost supports scanning/monitoring on your behalf

Supported Platforms

<blockquote><p>PitchGhost helps you automatically monitor Twitter (X) content from your ideal customer personas for relevant sales, marketing and customer success opportunities.</p></blockquote><h2 id="x4lzck5qfmi" data-toc-id="x4lzck5qfmi">Twitter (X) features</h2><ul><li><p>Discover and target specific Twitter content with advanced search capabilities.</p></li><li><p>Set up to 15 advanced queries per Ghost using Twitter’s search syntax and conditional statements.</p></li><li><p>Define your search objectives in natural language for precise content targeting.</p></li><li><p>Automatically scan once a week down to once every hour.</p></li></ul><h2 id="oacx7z2yc7q" data-toc-id="oacx7z2yc7q">Twitter (X) capabilities</h2><ul><li><p><strong>Media filters:</strong> Specify if content should have images, videos, or links.</p></li><li><p><strong>User engagement:</strong> Track content from specific usernames or replies to certain accounts.</p></li><li><p><strong>Content type:</strong> Choose to see content that is a retweet, a reply, or both.</p></li><li><p><strong>Location-based:</strong> Filter by city to localize content discovery.</p></li></ul><h2 id="4c4emwa8b0p" data-toc-id="4c4emwa8b0p">All Twitter (X) filters</h2><ul><li><p>Has images</p></li><li><p>Has specific URL</p></li><li><p>Language(s)</p></li><li><p>Mentioning a specific username</p></li><li><p>Is verified</p></li><li><p>Near a city</p></li><li><p>Is a retweet</p></li><li><p>Is a reply</p></li><li><p>Is a quote</p></li><li><p>Has hashtags</p></li><li><p>Is news</p></li><li><p>Safe for work</p></li><li><p>Has videos</p></li><li><p>Has links</p></li><li><p>In locations(s)</p></li><li><p>Has tags</p></li><li><p>Minimum number of followers</p></li><li><p>Minimum number of accounts followed</p></li><li><p>Minimum tweets per account</p></li><li><p>Can DM</p></li><li><p>From specific username</p></li><li><p>Is in reply to a specific user</p></li></ul><p></p>

The PitchGhost Twitter (X) Ghost can help find growth opportunities buried within Twitter

<blockquote><p>PitchGhost helps you atomically monitor LinkedIn content from your ideal customer personas for relevant sales, marketing and customer success opportunities.</p></blockquote><h2 id="2yrt41s3srf" data-toc-id="2yrt41s3srf">LinkedIn features</h2><ul><li><p>Discover and target specific LinkedIn content with advanced search capabilities.</p></li><li><p>Set up to 15 advanced queries per Ghost using LinkedIn’s boolean search logic and conditional statements.</p></li><li><p>Define your search objectives in natural language for precise content targeting.</p></li></ul><h2 id="5xoyfm0d2yy" data-toc-id="5xoyfm0d2yy">LinkedIn capabilities</h2><ul><li><p>Filter content by the media type they include such as images, videos, documents, and links.</p></li><li><p>Specify the poster type (person or company) and refine further based on numerous attributes like industry, location, role specifics, company size, and other company metrics.</p></li><li><p>Engage with content by choosing actions like liking, commenting, messaging, and sharing.</p></li><li><p>Additional filters include the poster's email availability, linked Twitter handle, job specifics, company size, age, and contact info.</p></li><li><p>Automatically scan once a week down to once every hour.</p></li></ul><h2 id="fb6wqqwtcs2" data-toc-id="fb6wqqwtcs2">All LinkedIn filters</h2><ul><li><p>Has images</p></li><li><p>Has videos</p></li><li><p>Has hashtags</p></li><li><p>Has links</p></li><li><p>Has documents</p></li><li><p>Poster type</p></li><li><p>Is job posting</p></li><li><p>Is quoting</p></li><li><p>Is celebration</p></li><li><p>Can like</p></li><li><p>Can comment</p></li><li><p>Can message</p></li><li><p>Can share</p></li><li><p>Person has email</p></li><li><p>Person has Twitter (X)</p></li><li><p>Poster industry</p></li><li><p>Profile location</p></li><li><p>Minimum profile followers</p></li><li><p>Company minimum followers</p></li><li><p>Person’s title</p></li><li><p>Minimum time in the role</p></li><li><p>Persons job location</p></li><li><p>Person has a job</p></li><li><p>Persons job minimum employees</p></li><li><p>Company location</p></li><li><p>Minimum company age</p></li><li><p>Minimum company size</p></li><li><p>Company has website</p></li><li><p>Company has phone number</p></li><li><p>Company type</p></li></ul><p></p>

The PitchGhost LinkedIn Ghost can help find growth opportunities buried within LinkedIn

<blockquote><p>PitchGhost helps you automatically monitor Reddit posts and comments using your ideal customer personas for relevant sales, marketing and customer success opportunities.</p></blockquote><h2 id="wdaq2401010" data-toc-id="wdaq2401010">Reddit features</h2><ul><li><p>Discover and target specific Reddit content with advanced search capabilities.</p></li><li><p>Set up to 15 advanced queries per Ghost using boolean logic and conditional statements.</p></li><li><p>Define your search objectives in natural language for precise content targeting.</p></li><li><p>Automatically scan once a week down to once every hour.</p></li></ul><h2 id="10c0ry3e4mf" data-toc-id="10c0ry3e4mf">Reddit filters</h2><ul><li><p><strong>Subreddit specifics:</strong> Focus on particular subreddits or exclude ones not relevant to your search.</p></li><li><p><strong>Poster specifications:</strong> Filter by account age and user karma to identify credible posters.</p></li><li><p><strong>Engagement options:</strong> Choose content based on the ability to reply, crosspost, and the presence of media.</p></li></ul><h2 id="doax5wbmfrr" data-toc-id="doax5wbmfrr">All available filters</h2><ul><li><p>Specific subreddits</p></li><li><p>Excluded subreddits</p></li><li><p>Ability to reply to content</p></li><li><p>Content has media</p></li><li><p>Ability to crosspost</p></li><li><p>Content contains links</p></li><li><p>Sub type</p></li><li><p>Content type</p></li><li><p>Language</p></li><li><p>Sentiment</p></li><li><p>Users</p></li><li><p>Minimum subreddit size</p></li><li><p>Mentioned websites</p></li><li><p>Minimum user karma</p></li><li><p>Minimum account age</p></li></ul><p></p>

The PitchGhost Reddit Ghost can help find growth opportunities buried within Reddit

How to maximize the value you get from using PitchGhost

Get the most from PitchGhost

Get the most out of PitchGhost with some of our teams best advice.

Tip & Tricks

<blockquote><p>By examining the Scanned Items from your <span>Ghosts</span>, you can identify overlooked opportunities and refine your Ghost settings for more accurate <span>Finds</span>.</p></blockquote><h2 id="rrry1ya6sbb" data-toc-id="rrry1ya6sbb"><strong>Access Scanned Items</strong></h2><p>Go to a Ghost's page, click on <code>Scans</code> and then click on any number under the <code>Scanned items</code> column to see all scanned posts and why they were selected or excluded.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/kNna31XyCRw" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="1zii3dwq6xy" data-toc-id="1zii3dwq6xy">Adjusting your Ghost based on its scanned items</h2><p>Here's how to adjust your settings based on common exclusion reasons:</p><ul><li><p><strong>Insufficient commonality:</strong> If posts are rejected because they don't have enough in common with your website make sure your website has enough publicly scalable text and that your onboarding scan was successful. Additionally, whenever you make large changes to your website you should re-run a website scan by going to Company → Business info → Redo company scan.</p></li><li><p><strong>Match threshold:</strong> If many potential posts are excluded, consider lowering the match threshold. This adjustment allows your Ghost to capture a broader range of posts that might still be relevant.</p></li><li><p><strong>Goal specificity:</strong> If the feedback indicates that the goal is too vague or broad, refine it by adding more context and details. This helps your Ghost better understand and select content that truly matches your criteria.</p></li></ul><p></p>

It's important to periodically check your Ghost's scanned items to make sure you're not missing any overlooked opportunities

Check your scanned items

<blockquote><p>To really get the most out of PitchGhost, think about expanding what you're scanning for on social media. Tap into different demographics, competitors, locations, and other creative growth hacking ideas.</p></blockquote><h2 id="7md85qwp36t" data-toc-id="7md85qwp36t">Brainstorming Ghost ideas</h2><ul><li><p><strong>Event monitoring:</strong> Set up Ghosts to follow industry events, webinars, or conferences to keep tabs on what’s trending or who’s making waves.</p></li><li><p><strong>Brand mentions:</strong> Track mentions of your own brand across different platforms to gauge sentiment and respond to feedback.</p></li><li><p><strong>Influencer activity:</strong> Monitor key influencers in your industry to see how they're interacting with competing brands or talking about relevant topics.</p></li><li><p><strong>Geographic trends:</strong> Focus on specific regions or cities to understand local discussions or preferences related to your industry.</p></li><li><p><strong>Product feedback:</strong> Create Ghosts specifically to catch discussions about your products or services, helping you gather direct consumer feedback.</p></li></ul><p>You can also use our Ghost templates for inspiration or craft your own by selecting the <code>Automatically</code> option and clicking <code>try example goals</code>.</p><h2 id="07dp2st73xs" data-toc-id="07dp2st73xs">Brainstorming ideas for additional search queries</h2><ul><li><p><strong>Networking triggers:</strong> What phrases or signs during a networking event indicate someone might be a good fit as a customer?</p></li><li><p><strong>Customer challenges:</strong> What common issues do your customers face, and how do they talk about them?</p></li><li><p><strong>Alternatives and complements:</strong> What other solutions might your customers be considering alongside or instead of your product?</p></li><li><p><strong>Competitor buzz:</strong> What's the word on the street about your competitors from those within your target market?</p></li></ul><p></p>

The more Ghosts you have, the more social media real estate you are monitoring.

Create more Ghosts

PitchGhost supports direct integrations with several additional platforms

Integrations

<callout-component color="Accent"><p>⚠️ This feature requires our Engage subscription</p></callout-component><blockquote><p>The LinkedIn integration is not the same as a LinkedIn Ghost (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiI4ODUwNDU3IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="What's a Ghost?">@What's a Ghost?</span>). Integrating LinkedIn connects your LinkedIn account(s) to your PitchGhost account so you can directly interact with Finds from LinkedIn Ghosts — all within PitchGhost.</p></blockquote><h2 id="r8m2wt8os6x" data-toc-id="r8m2wt8os6x">Features</h2><p>PitchGhost's LinkedIn integration mirrors the actions available directly on LinkedIn, including commenting, reposting, liking, sending connection invites, and quoting posts.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/d7Ow9LBVS7Y" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="bpyrdkkz0kp" data-toc-id="bpyrdkkz0kp">Enabling the LinkedIn integration</h2><callout-component color="Accent"><p>💡 This integration requires the <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIwNDgzMTM5IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Instant Action Extension">@Instant Action Extension</span>. You must also be an owner or an admin to link LinkedIn accounts.</p></callout-component><ul><li><p>Navigate to the <code>Company</code> tab from the left hand side menu, and then <code>Integrations</code><strong>.</strong></p></li><li><p>Click on <code>Add</code> next to LinkedIn.</p></li><li><p>Select <code>Add new</code> (Install the PitchGhost browser extension if it’s not already installed) and choose the LinkedIn accounts you want to link.</p></li><li><p>Set the desired permissions for each linked account.</p></li></ul><p></p>

Our LinkedIn integration allows you to take actions directly on LinkedIn from your PitchGhost account

<callout-component color="Accent"><p>⚠️ This feature requires our Engage subscription</p></callout-component><blockquote><p>The Twitter integration is not the same as a Twitter Ghost (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiI4ODUwNDU3IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="What's a Ghost?">@What's a Ghost?</span>). Integrating Twitter connects your Twitter account(s) to your PitchGhost account so you can directly interact with Finds from Twitter Ghosts — all within PitchGhost.</p></blockquote><h2 id="m3y2mwzymzp" data-toc-id="m3y2mwzymzp">Features</h2><p>PitchGhost’s Twitter (X) integration allows you to engage directly on Twitter (X) through following the poster, liking, replying, retweeting, messaging the poster, and quoting the post.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/d7Ow9LBVS7Y" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="bpyrdkkz0kp" data-toc-id="bpyrdkkz0kp">Enabling the Twitter integration</h2><callout-component color="Accent"><p>💡 This integration requires the <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIwNDgzMTM5IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Instant Action Extension">@Instant Action Extension</span>. You must also be an owner or an admin to link Twitter accounts.</p></callout-component><ul><li><p>Navigate to the <code>Company</code> tab from the left hand side menu, and then <code>Integrations</code><strong>.</strong></p></li><li><p>Click on <code>Add</code> next to Twitter.</p></li><li><p>Select <code>Add new</code> (Install the PitchGhost browser extension if it’s not already installed) and choose the Twitter accounts you want to link.</p></li><li><p>Set the desired permissions for each linked account.</p></li></ul><p></p>

Our Twitter (X) integration allows you to take actions directly on Twitter (X) from your PitchGhost account.

<callout-component color="Accent"><p>⚠️ This feature requires our Engage subscription</p></callout-component><p>In order to enable you to take more advanced actions on LinkedIn and Twitter (X) directly from PitchGhost we developed a simple browser extension.</p><p>You must be an owner or admin to install the extension and link an account for these platforms.</p><blockquote><p>You can download the extension through the Chrome webstore <a target="" rel="noopener noreferrer nofollow" class="link" href="https://chromewebstore.google.com/detail/pitchghost-instant-action/lcmdjmbdpdejlceiicnmifkghhdllkcg">here</a></p></blockquote><p></p><p></p>

PitchGhost offers a simple browser extension to enable some additional responding capabilities than traditionally offered by some social platforms

Instant Action Extension

<callout-component color="Accent"><p>⚠️ This feature requires our Engage subscription</p></callout-component><blockquote><p>The Reddit integration is not the same as a Reddit Ghost (<span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiI4ODUwNDU3IiwiaGVscENlbnRlcklkIjoicHg3MGY1dzU2a2UxMnpiayIsIm9yZ2FuaXphdGlvbklkIjoiNjc0YjU2ZGM0NWMyNjFiYTU2NDNlZTkzIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="What's a Ghost?">@What's a Ghost?</span>). Integrating Reddit connects your Reddit account(s) to your PitchGhost account so you can directly interact with Finds from Reddit Ghosts — all within PitchGhost.</p></blockquote><h2 id="4w4edy260mb" data-toc-id="4w4edy260mb">Features</h2><p>PitchGhost’s Reddit integration allows you to engage directly on Reddit through commenting, messaging posters, upvoting, and downvoting.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/d7Ow9LBVS7Y" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><h2 id="y1azb1z4k8b" data-toc-id="y1azb1z4k8b">Installing the Reddit Integration</h2><ul><li><p>Navigate to the <code>Company</code> tab from the left hand side menu, and then <code>Integrations</code><strong>.</strong></p></li><li><p>Click on <code>Add</code> next to Reddit.</p></li><li><p>Select <code>Add new</code> and choose the Reddit accounts you want to link.</p></li><li><p>Set the desired permissions for each linked account.</p></li></ul><p></p>

Our Reddit integration allows you to take actions directly from your PitchGhost account

<callout-component color="Accent"><p>⚠️ This feature requires our Engage subscription</p></callout-component><h2 id="mfwm5sto63t" data-toc-id="mfwm5sto63t">Features</h2><ul><li><p>Select Ghosts for Slack notifications to have all related Finds sent to your chosen Slack channel.</p></li><li><p>Auto-suggested draft responses are included if enabled, facilitating quicker responses.</p></li><li><p>Receive comprehensive Find details directly in Slack, including content links for on-the-go engagement.</p></li><li><p>Enhances team communication, especially for members not on PitchGhost.</p></li></ul><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937f27-2422-7201-b8e9-1a23a0555353.png" data-width="100%" data-align="center"><h2 id="1fw8are8iek" data-toc-id="1fw8are8iek">Installing the Slack integration</h2><p>You must have Admin or Owner permissions to install and delete integrations.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937f27-be26-70cc-a4af-8f222f5bcf31.png" data-width="100%" data-align="left"><h1 id="irwp4y77cpe" data-toc-id="irwp4y77cpe">Receiving Finds on Slack</h1><p>Enable Slack notifications for each Ghost by going to <code>Ghosts</code>, selecting a Ghost, clicking on <code>Notifications</code>, and toggling on Slack notifications. Remember that you need to turn on Slack notifications for each Ghost in order to receive Finds for them.</p><div class="iframe-wrapper"><iframe src="https://www.youtube.com/embed/WOBv0A60kmc" frameborder="0" allowfullscreen="true" class="w-full shadow aspect-video rounded-xl" data-youtube-video=""></iframe></div><callout-component color="Accent"><p>💡If you want your Ghost to notify you in a private Slack channel you must first invite <mark data-color="rgba(37, 99, 235, 0.15)" style="background-color: rgba(37, 99, 235, 0.15); color: inherit">@Pitchie</mark> to the channel.</p></callout-component><p></p>

Connect your PitchGhost account to a Slack workspace of your choosing to receive notifications for new Finds