<blockquote>Keeping your business details current on PitchGhost is important to get the best results. When you first joined, PitchGhost looked at your website to learn about your business and writing style. This information helps your Ghosts understand your business better.</blockquote><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/01937f0a-61c0-7473-8c4b-3d0b72a51104.png" data-width="100%" data-align="center"><h2 id="x8l06xzm2pb" data-toc-id="x8l06xzm2pb">How to update business info</h2><ol><li>Navigate to <code>Company</code> → <code>Business info</code> on your dashboard.</li><li>Update the relevant fields under <code>Business description</code> and <code>Ideal customer</code>.</li><li>Click <code>Update info</code> to save changes.</li><li>If your website has been updated you should have PitchGhost scan your website again. Press <code>Redo company scan</code> for PitchGhost to rescan your site and update the contextual data.</li></ol>

Keep your business info up to date so that your Ghosts have the context they need about your company

Business info

Search for helpful guides and walkthroughs from the PitchGhost team

Back to the PitchGhost App

PitchGhost.com

Marc Frankel

Hazel Kim

The basics on how to setup and use PitchGhost

Getting Started

The basics of setting up, managing, and tweaking Ghosts

Configuring Ghosts

A Ghost is a customizable tool that automatically searches for and monitors specific content on social media platforms.

What's a Ghost?

A Ghost is the starting point for using PitchGhost, helping you discover content that's relevant to your business.

Automatic vs manual Ghosts

A goal tells your Ghost about the content you want it to look for and fetch from social media. Each Ghost on PitchGhost has its own goal. 

Ghost Goals

Under the hood your Ghosts use boolean search queries and advanced filters to find the precise content you want on social media

Search queries

The match threshold helps you control the relevancy of Finds your Ghost retrieves. 

Match threshold

Set up your scan frequency to work with your schedule

Scan frequency

You can customize the maximum number of Finds each Ghost will return per scan

Max Finds

On our Engage tier, you can opt-in for suggested draft responses to posts that are on-brand for your company and in-tune with the conversation

Auto-suggested responses

Your Ghosts can automatically scan for new content at regular intervals, or you can choose to manually initiate scans whenever you want

Automatic vs manual scans

How to manage and setup various levels of notifications for your Ghosts

Notifications

How to manage getting email alerts from a Ghost

Email

How to manage getting Slack alerts from a Ghost

Slack

Discord 

Instantly send Finds to a desired endpoint to integrate it further with your custom marketing and sales stack

Webhooks

Best practices for getting the most from your PitchGhost Finds

Managing Finds

A Find refers to an individual piece of content that your Ghost has “found” for you on a give social media platform

What is a Find?

PitchGhost allows you to export all your Finds as a CSV file for external review, CRM uploads, or further enrichment on other platforms

Exporting Finds

PitchGhost provides several powerful filters to find the Finds that matter most to you

Filtering Finds

You can assign Finds to certain members on your team

Assigning Finds

PitchGhost evolves and improves with your feedback. Rating the Finds you receive will help your Ghost refine future Finds.

Improving your Finds

Everything you need to know about how to manage your PitchGhost company account

Company Settings

PitchGhost allows you to upgrade, downgrade, or cancel your subscription at any time

Manage your subscription

Customers on our Engage tier can add and manage team members on their PitchGhost account

Manage team members

Quick-start guides for each of our support PitchGhost platforms

Quick-start Guides

A quick guide to start automatically finding targeted social media content on Twitter (X), in under 5 min

Twitter (X)

A quick guide to start automatically finding targeted social media content on LinkedIn, in under 5 min

LinkedIn

A quick guide to start automatically finding targeted social media content on Reddit, in under 5 min

Reddit

View and manage poster information from all your Finds

Reviewing Contacts 

PitchGhost provides information on each poster for each Find delivered. You can view and manage poster information in the Contacts page.

What's a contact? 

Personalize your contacts page with multiple actions 

Managing contacts page 

View Finds from specific contacts

Anya Law

These are the supported social media platforms PitchGhost supports scanning/monitoring on your behalf

Supported Platforms

The PitchGhost Twitter (X) Ghost can help find growth opportunities buried within Twitter

PitchGhost has three types of LinkedIn Ghosts to help you uncover growth opportunities buried within LinkedIn

The PitchGhost Reddit Ghost can help find growth opportunities buried within Reddit

The PitchGhost Facebook Ghost can help find growth opportunities buried within Facebook

Facebook 

How to maximize the value you get from using PitchGhost

Get the most from PitchGhost

Get the most out of PitchGhost with some of our teams best advice.

Tip & Tricks

It's important to periodically check your Ghost's scanned items to make sure you're not missing any overlooked opportunities

Check your scanned items

The more Ghosts you have, the more social media real estate you are monitoring.

Create more Ghosts

PitchGhost supports direct integrations with several additional platforms

Integrations

Our LinkedIn integration allows you to take actions directly on LinkedIn from your PitchGhost account

Our Twitter (X) integration allows you to take actions directly on Twitter (X) from your PitchGhost account.

PitchGhost offers a simple browser extension to enable some additional responding capabilities than traditionally offered by some social platforms

Instant Action Extension

Our Reddit integration allows you to take actions directly from your PitchGhost account

Connect your PitchGhost account to a Slack workspace of your choosing to receive notifications for new Finds

Our HubSpot integration allows you sync contacts in your CRM to the LinkedIn User Monitor Ghost.

HubSpot 

Connect your PitchGhost account to a Discord channel of your choosing to receive notifications for new Finds.